Account controls
Delete your account
You can request deletion from inside or outside the app. There is no charge to make a request.
Updated August 14, 2026
Send the request
If you can sign in, open Account → Request account deletion and submit the request there. That is the quickest path because the app can verify which signed-in account made the request.
If you cannot sign in, email us from the address used for your Canine Connection account. Use the subject Delete my Canine Connection account and include the display name on the account. That email starts a real deletion case; you do not need to reinstall or sign in to the app. We may reply to the account address to confirm control, but we will never ask for a password, verification code, Social Security number, date of birth, or signing key.
What happens next
- We verify that the requester controls the account email.
- We disable access and delete or de-identify the account's profile and associated member content.
- We complete the request within 30 days and confirm when it has been processed.
Some limited records may be retained when reasonably necessary for security, legal obligations, fraud prevention, or disputes. If that applies, we will explain what is retained and why when completing the request.
Delete one item instead
If you only want to remove a post or comment, use its in-app menu. For profile corrections or a copy of your information, email team@impactfulcanine.com.